處理 SSI 檔案時發生錯誤

 

Although the European and American markets were affected by subprime mortgage crisis, and the pressure of inflation caused by surging commodity prices was felt worldwide, the driving force from emerging markets made the growth of global economy on its track in 2007. In Taiwan, however, weak domestic demand, low interest rate market, and competition from foreign life insurance through strategic alliances posted great challenges to local life insurance companies.

While facing highly competitive environment, we have achieved steady growth, ensured market share, and satisfied customer needs by promoting superior products through comprehensive channels. In order to build competitive organization in terms of quality as well as quantity, we have been consistently recruiting highly competent sales and manager trainees. We have integrated our life insurance service networks and established a standardized operational system to upgrade our service quality. Our business reached beyond Taiwan to the Chinese market --We had built subsidiary in Shanghai; branches in Jiangsu, Zhejiang, Fujian, and Beijing, and Shandong branch was recently approved to be set up. What's more, we are the first Taiwanese life insurance company to set up a subsidiary in Vietnam after two years’ efforts. Through the effort of entire staff in 2007, premium income of new policies amounted to NT$172.8 billion; total premium income amounted to NT$441.7 billion; and life insurance policies in force exceeded 10 million.

While expanding business, we did not neglect our commitment to the society. For many years we have been the sponsor for Cloud Gate Dance Theatre’s outdoor performance, the organizer of Children’s Drawing Contest and the campaign of Care for Taiwan’s New Habitants. In 2007, we won six Taiwan Insurance Best Performance Awards, Best Staff Training, Best Product Innovation, Best Customer Service, Best E-Commerce, Best Risk Management, and Excellent Public Service (Recognition Award from the Judges) Awards, from Taiwan Insurance Institute.

In line with our operational theme of ‘Customers First, Excellence always, we will continuously safeguard customer rights by employing highly competent staff, upgrading staff proficiency, and laying emphasis on marketing ethics. Besides, we would like to satisfy customer needs by providing regular and active phone consulting as well as various customer-friendly services. We intend to improve marketing and service efficiency by integrating resources within the Cathay Group and by using the skill of CRM (customer relationship management) to find our target customers. Also, we will continue to develop business in China and Vietnam while monitoring trends and opportunities in other overseas markets, aiming to become the best insurance company in Asian market.

Based on the long-cherished principle of reliable operations, Cathay Life Insurance will continue to offer best-quality services, with professionalism and innovation, on the existing operational basis. Moreover, we aim to become the life-long partner of our customers. Here, on behalf of the entire staff, we would like to express the deepest gratitude to the predecessors and customers for their supports and suggestions for so many years.

處理 SSI 檔案時發生錯誤